Pravila za vračilo denarja
Na kratko: kdaj in kako vračamo denar. Zavezujoče besedilo je v naših pogojih uporabe, ki jih navajamo spodaj.
- Celotno vračilo, če koda LEI še ni bila izdana, podaljšana ali prenesena (razen če je prenos ustavljen zaradi ugovora zoper prenos, glejte spodaj).
- Celotno vračilo, če kode LEI ni mogoče izdati iz razlogov, ki niso na vaši strani.
- Če je prenos ustavljen zaradi ugovora zoper prenos, vrnemo plačani znesek, zmanjšan za stroške, ki so za vlogo že nastali, na primer za nadomestilo, ki ga zaračuna izdajatelj LEI.
- Če je bila koda LEI že izdana, podaljšana ali prenesena, vrnemo plačani znesek, zmanjšan za znesek, ki ga izdajatelj LEI zaračuna za že opravljeno delo. Znesek vam sporočimo pred vračilom.
- Če kodo LEI prenesete k drugemu ponudniku, vnaprej plačanega obdobja ne vračamo.
Kako zahtevati vračilo
- V 60 dneh po plačilu pošljite e-poštno sporočilo na support@leimint.com in navedite številko naročila.
- Odgovorimo v enem delovnem dnevu.
- Denar vam v 14 dneh vrnemo na plačilno sredstvo, s katerim ste plačali.
Zavezujoči pogoji
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10. Delivery
We submit the application to the LEI Issuer after payment and once the power of attorney has been signed. LEIs are usually issued within one business day, but issuance depends on validation by the LEI Issuer and the availability of business register data and is therefore not guaranteed within a specific time. If an LEI cannot be issued for reasons not caused by you, we refund the full amount paid.
11. Refunds
You may request a refund by e-mail to support@leimint.com within 60 days of a payment. If the LEI has not yet been issued, renewed or transferred, we refund the full amount. If a transfer is stopped by a transfer objection, we refund the amount paid less any costs already incurred in connection with the application, such as a fee charged to us by the LEI Issuer. If the LEI has already been issued, renewed or transferred, we refund the amount paid less the fee charged by the LEI Issuer for the work already performed. In each case we state the deduction in our reply before the refund is made. Refunds are made to the original payment method within 14 days.
13. Moving to another provider
You may transfer your LEI to another LEI Issuer at any time, also through another Registration Agent; a prepaid period is not refunded on transfer, except as set out in section 11.