Refusionsvilkår
Her kan du kort læse, hvornår og hvordan vi refunderer. Det er teksten i vores brugsvilkår, som er citeret nedenfor, der er bindende.
- Fuld refusion, hvis LEI-koden endnu ikke er udstedt, fornyet eller overført (undtagen en overførsel, der stoppes af en indsigelse mod overførslen, se nedenfor).
- Fuld refusion, hvis LEI-koden ikke kan udstedes af årsager, du ikke er skyld i.
- Hvis en overførsel stoppes af en indsigelse mod overførslen, refunderer vi det betalte beløb med fradrag af omkostninger, der allerede er afholdt i forbindelse med ansøgningen, f.eks. et gebyr opkrævet af LEI-udstederen.
- Hvis LEI-koden allerede er udstedt, fornyet eller overført, refunderer vi det betalte beløb fratrukket LEI-udstederens gebyr for det allerede udførte arbejde. Vi oplyser beløbet, før refusionen sker.
- Hvis du flytter din LEI-kode til en anden udbyder, refunderes en forudbetalt periode ikke.
Sådan anmoder du om refusion
- Send en e-mail til support@leimint.com inden for 60 dage efter betalingen, og oplys dit ordrenummer.
- Vi svarer inden for én hverdag.
- Refusionen sker til den oprindelige betalingsmetode inden for 14 dage.
Bindende vilkår
Dette dokument foreligger kun på engelsk.
10. Delivery
We submit the application to the LEI Issuer after payment and once the power of attorney has been signed. LEIs are usually issued within one business day, but issuance depends on validation by the LEI Issuer and the availability of business register data and is therefore not guaranteed within a specific time. If an LEI cannot be issued for reasons not caused by you, we refund the full amount paid.
11. Refunds
You may request a refund by e-mail to support@leimint.com within 60 days of a payment. If the LEI has not yet been issued, renewed or transferred, we refund the full amount. If a transfer is stopped by a transfer objection, we refund the amount paid less any costs already incurred in connection with the application, such as a fee charged to us by the LEI Issuer. If the LEI has already been issued, renewed or transferred, we refund the amount paid less the fee charged by the LEI Issuer for the work already performed. In each case we state the deduction in our reply before the refund is made. Refunds are made to the original payment method within 14 days.
13. Moving to another provider
You may transfer your LEI to another LEI Issuer at any time, also through another Registration Agent; a prepaid period is not refunded on transfer, except as set out in section 11.